Shipping Policy

Orders placed with COSRX receive complimentary standard shipping and tracking when delivered to a valid United States address.

U.S. Shipping Coverage

Delivery is limited to United States addresses, and standard shipping is free because COSRX charges no standard-shipping fee on U.S. orders.

When to Expect an Order

Allow 1–2 business days for COSRX to process the order, followed by an estimated 4–6 business days in transit.

COSRX cannot guarantee a delivery date when events such as carrier delays, holidays, weather, demand surges, or address issues are outside its reasonable control.

Additional Shipping Terms

A cancellation may be requested before shipment. After dispatch, the Refund Policy applies. Taxes are charged only when required by applicable law.

Questions about dispatch, tracking, delivery, damage, or an incomplete order may be directed to COSRX at support@cosrxritual.shop or 303-517-8355 during Monday to Friday, 9:00 AM–5:00 PM (Pacific Time (PT)).

Following Your Delivery

COSRX sends shipment confirmation and a tracking number using the contact details supplied at checkout.

Review the shipping address before checkout and promptly report any error to support@cosrxritual.shop; once fulfillment is underway, COSRX may be unable to redirect the shipment.

Verified Merchant Details

Merchant name: COSRX
Trading name: COSRX
Support email: support@cosrxritual.shop
Support telephone: 303-517-8355
Business address: 1604 Valley Ln, Fullerton, California, 92833, United States
Service schedule: Monday to Friday, 9:00 AM–5:00 PM (Pacific Time (PT))